Frequently asked questions
When will I receive my order?
Do you ship international?
We are not shipping internationally right now.
Can i request self collection?
Yes, of course. You may reach out to us to set up an appointment so that we can have someone available to attend to you and pass you the items. Do make sure you have the proof of purchase and appointment confirmation with you.
Can i request same day deliveries?
Yes, our shipping options are designed to be simple and flexible to suit your needs. Same-day deliveries will be fulfilled under our Shipping Plus option (+$15) from Monday to Friday between 10am -10pm. Do confirm with us on the availability to avoid disappointment.
I haven't receives my parcel yet?
We're sorry if you're experiencing this. If you have the order number from your confirmation email, you may drop us an email and we will be glad to run a check for you. Do notes normal mail we are not liable if the parcel is lost so we preferably that you opts for doorstep courier delivery.
Courier Delivery (Tracking)
Same Day Delivery (Tracking)
Is BeautyLippies a E-Commerce store?
Yes, we sell instock and preorder items
How long does the preorder usually takes?
Preorder Items usually takes around 14 business days to reach in singapore. Moreover, all products are directly purchased from USA and around the globe.
Are your products authentic/genuine?
Yes of cos! All of products sold on BeautyLippies are 100% authentic / genuines! Our products are bought directly from USA and around the globe! We believe in full transparency,
What is Instock / Preorder items means?
Instock items are mean the items is available right now for your purchase. so therefore you may add to cart and expected to receives your item by 3-5working days
Do you have a physical store in singapore?
Right now, not at the moment!. Currently, we are only available online. So which mean affortable price for you to purchase your indie beauty items here!
What are your operation hours and packing day?
We usually operation 24/7 but however we may need to take time to reply you asap.
Do I need an account with BeautyLippies in order to make a purchase?
Yes you need, creating an account with us allows you to take advantage of faster and easier shopping. Top benefits of creating an account
- Easily to update your information through emails
How do I create an account at BeautyLippies?
Order, Payment & Promo Code
Can i cancel or amend my order?
How do i know did my order go through?
How do i know my payment get through
Once you recieves your order confirmation invoice u may upload your payment receipts for us to verfiy. Once verify we will email back to you and do look out for your shipment invoice from us.
Which payment methods we accepted?
We accept payment via Paynow, Paylah, Google-pay.
Why my promo code is not working
Your discount code might have expired, does not met the minimium requirement or a technical glitch might have occured.